Superior Position Title:
State AMI Operations Lead

Company:
Apraava Kutch-Saurashtra Smart Meter Private Limited

Department:
AMI Business

JOB DESCRIPTION

Key Responsibilities / Principal Accountabilities

Overall Responsibility for AMI Deployment, Meter Installation, and O&M

-Lead a team of Circle Incharges, Field Technicians, and Vendors at Subdivision/Division/Circle levels for consumer indexing, DT surveys, and meter installation.

-Ensure that all O&M activities are performed as per contractual obligations.

-Approve SNID for Vendors and manage the third-party roles of Technicians.

-Ensure full compliance with AMI Standard Operating Procedures (SOPs) and uphold Apraava’s Code of Conduct with zero tolerance for malpractices.

-Lead regular reviews with AMI Implementation Partners and Meter Manufacturers.

-Define business process requirements for AMI systems, evaluate process efficiency, and recommend improvements aligned with organizational objectives.

-Maintain a customer-centric approach, attend DISCOM project review meetings, and handle escalations effectively.

-Monitor project issues in real-time and ensure timely resolution.

-Prepare and submit daily MIS reports to stakeholders.

-Identify and target operational improvement areas, recommending actionable solutions.

-Ensure strategic inventory planning, allocation of meters to technicians, and work area distribution.

-Oversee training for new technical support staff.

-Conduct L2 validation for assigned circles and resolve rejection cases through field teams.

-Ensure gateway installations are completed before project milestones.

Interactions

Internal Clients:

PMO Team: Project progress tracking

HR Team: Recruitments

IT Team: System improvements and problem resolution

HSSE Team: Health, Safety, Security, and Environment compliance

External Clients:

DISCOM: Project reviews and daily planning

IT and Smart Meter Partners: Project deployment governance

Dimensions

Financial responsibilities apply as per project scope, increasing annually within the role’s defined perimeter and responsibilities.

Skills and Knowledge

Educational Qualifications:

Engineering Graduate

Functional Skills:

Exposure to Energy Distribution Utilities (experience in AMI / AMR Projects would be an added advantage)

Relevant Experience:

8–10 years of experience in relevant roles within the energy or smart metering domain.