Superior Position Title: Head AMI Operations
Company/Business Unit: Apraava Kutch-Saurashtra Smart Meter Private Limited
Division/Department: AMI Business
Location: AMI Site

1. Job Purpose

Advance Metering Infrastructure (AMI) is a new and rapidly expanding business for Apraava, operating pan-India, including locations like Assam, Gujarat, and Madhya Pradesh. The Accounts & Finance function is centralized at the Registered Office in Delhi.
This position is responsible for the overall AMI business operations within the state, covering implementation, O&M, and revenue/cash management.

2. Organizational Chart

Head AMI Operations
→ State AMI Operations Lead
         → Implementation Lead
         → IT Operations Lead
         → Site Planning & Quality Analyst
         → Site Data Analyst

3. Principal Accountabilities

Accountability: Overall responsibility for AMI business in the state, including implementation, O&M, and revenue/cash management.

Major Activities:

• Manage relationships with key DISCOM stakeholders to facilitate Smart Meter rollout in the state.
• Lead project planning for operational activities, with a focus on:
  • Meter installation.
  • Meter advising.
  • Bill generation.
• Coordinate meter supply chain planning and forecasting with the SCM team.
• Monitor and report daily field progress, including:
  • Team mobilization.
  • Meter installation.
  • Old meter handover.
  • Meter reporting in HES.
• Coordinate and monitor meter supplies post-delivery and conduct weekly reconciliation of meters at the warehouse.
• Implement and monitor HSSE guidelines, including periodic audits with the HSSE team.
• Coordinate consumer awareness activities at the site with DISCOM and the PR team.
• Ensure uninterrupted AMI operations in the state as per SLA requirements.
• Lead the circle-wise team, resolve field-level operational issues, and liaise with stakeholders for quick resolutions.
• Ensure strict compliance with AMI SOPs and uphold zero tolerance for malpractices in alignment with Apraava's Code of Conduct.
• Set operational KPIs for Smart Meter rollout in line with yearly/monthly targets.
• Validate monthly SLA reports and manage invoice submissions to DISCOM.
• Handle capacity planning, recruitment, and training of new hires.
•  

4. Interactions

Internal Clients

• Merger & Acquisition Team: Project handover.
• Finance Team: DISCOM invoicing, cash collections, partner payments.
• Legal Team: Contract agreements, contractual notices, and responses.
• HR Team: Recruitment.
• IT Team: Cybersecurity audits.

External Clients

• DISCOM: Project reviews, operational go-live, SLA sign-offs, monthly payments.
• IT and Smart Meter Partners: Project deployment governance.
• Consultants: Cybersecurity audits.
•  

5. Dimensions

Financial Dimensions

The annual financial scope for AMI projects includes:

• Project Cost: ₹400 Cr.
• Annual Revenue: ₹50 Cr.
• Purchase Value: ₹250 Cr.

These numbers are applicable to all positions within the scope of their roles and responsibilities and are expected to grow with more projects.

6. Skills and Knowledge

Educational Qualifications

• Engineering Graduate or Post-Graduate.

Functional Skills

• Exposure to energy distribution utilities (experience with AMI/AMR projects is an added advantage).

Experience

• 10+ years of relevant experience.